Senior Sales Executive / Assistant Manager (Freight Forwarding & Logistics)

You will also be responsible for negotiating freight rates while maintaining exemplary customer service.

Responsibilities:

• Identify new business opportunities and generate leads through various sales techniques, including cold calling, networking, and referrals.
• Manage existing sales pipeline for the development of new business opportunities.
• Develop proposals, presentations, and marketing materials to create and nurture business opportunities and partnerships.
• Identify customer needs and analyse industry trends to build a sales pipeline for achieving sales targets and strategic business goals.
• Create long-term, strong, and trusting relationships with stakeholders (customers, business partners, and agents).
• Manage sales and service response process, including detailed quotations, RFQ requirements, Standard Operating Procedures, and service recovery (complaints/compliments).
• Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, complaints/problems, service discrepancies, etc.
• Negotiate freight rates and relevant costs with agents.
• Participate in continuous improvement initiatives and related programs.

Requirements:

• At least two year of relevant experience in Freight Forwarding.
• Possess a solid understanding of freight forwarding concepts and processes.
• Excellent communication and presentation skills, including proficiency in using presentation software and tools.
• A proven track record of achieving sales targets and building customer relationships.
• Ability to work under pressure and meet sales targets while maintaining a positive attitude and providing exemplary customer service in business-to-business sales and negotiation.

Experiences in Field Sales/Outdoor Sales will be preferred.

If you are a motivated self-starter with a passion for sales and customer service, please submit your application for consideration. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

• AWS / VB / Sales Incentives
• Training Leave
• Medical co‑payment
• Vision care
• Group hospitalization insurance
• Referral Rewards Scheme
• Long Service Awards
• Flexible Work Arrangements (where applicable)
• Training sponsorship opportunities
• Business travel opportunities, depending on client and regional requirements
• Career development pathways, including potential opportunities to grow into regional roles within the group