Call Centre Officer @ Geylang Bahru (Customer Support) ~

apartmentPERSOL placeToa Payoh scheduleFull-time calendar_month1/5/26

Leading Utilities Group company

Duration: 12 months extendable/convertible, up to 3 months bonus per year
Working Location: Kallang Sector

Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
Ensure productivity and quality standards are met
Other ad-hoc duties as assigned

Job Requirements

At least 1 year of experience in contact centre handling voice and/or non-voice channels
Strong customer service skills
Excellent communication, written and interpersonal skills
Ability to work independently while being a cohesive team member

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui

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