[ref. x90433121] Healthcare Assistant - Toa Payoh

Job Description: Medical Assistant

• Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records and ensure all forms and consents are completed by patients
• Check-out patients, assist with referral processing, and arrange laboratory services
• Handle billing process
• Prepare patients for examination, take vitals and record patients' health history
• Set-up EKG machines, administer injections and medications and perform routine specimen collection and tests
• Prepare equipment and examination rooms and clean instruments
• Assist physician with medical treatments, procedures and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Any other ad hoc duties

• Diploma or higher required; completion of an accredited medical assistance certification program preferred
• Excellent interpersonal skills
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
• Must be detail-oriented and highly organized
• Firm grasp on medical practices, administrative processes, and organizational policies
• Knowledge of patient care and examination procedures
• Must be able to maintain confidentiality at all times