Business Intelligence Manager
About the role
As the Business Intelligence Manager at COURTS (Singapore) Pte Ltd, you will play a crucial role in driving data-driven decision making and insights for the company. In this full-time position based in the Tampines North East Region, you will be responsible for developing and managing the organisation's business intelligence strategies and solutions to support key business objectives.
Job Description:
- Leadership & Strategy – Strategize, Lead and direct all activities related to IT Management - Application Management, Project Management, Solution delivery, Management and Control, Suppliers, Vendors, Contractors, Internal IT Workforce Management.
- Partnership – Work as a partner with all Internal/External stakeholders, Vendor management. Initiate, evaluate & prioritize projects and process improvements along with business stakeholders. Ensure all deliverables are focused on quality & maximum ROI
- Project & Risk Management – Manage all projects and ensure the deliverables are ON TRACK and exceeds/meets stakeholder expectations. Ensure project management principles are strictly adhered in all areas including Risk Management.
- Governance & Security – Ensure information security policies are implemented across all IT functions and strictly adhered. Conduct periodic assessment, identify gaps and ensure relevant resolution are in place.
- People & Resource Management – Create a culture of performance and value in technology services. Establish sophisticated control mechanisms for optimum, efficient, rightful allocation & utilization of resources. Set performance goals. Conduct, Caliberate & Close staff performance appraisals as per corporate guidelines.
- Change Management & Service Excellence - Ensure solution delivered are properly tested and meet specifications and timeline from request to deployment.
Requirements Summary:
A hands-on role with minimum 5 years of experience in similar position with broad functional expertise preferably in retail industry & technical expertise in BI Tools & all facets of IT management & technology trends not limited to:
Working knowledge of business process design, conceptualization skills is essential:
- Knowledge of MS SQL/ SSIS is a must.
- Knowledge in Crystal reports/Qlik View/Excel VBA/ Python is a big advantage.
- Experience with Navision is advantage.
- Skills in Microsoft office like Word, PowerPoint and Excel is essential.
- Hands on experience in ETL
- Excellent verbal and communication skills and able to translate complex technical issues into plain English, easily digestible for customers and stakeholders
- Strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines and geographies
- Good analytical skills and ability to investigate the source of a problem across several different systems if required
- Comfortable working in a fast-paced, customer-focused organization, undergoing change.
- Flexible and able to adapt to new situations as the business demands
- Ability to establish working relationships with co-workers, staff and external contacts, and work effectively and professionally in a team environment.
- Available to work period weekends and off-hours for on-site support requirements
What we offer
At COURTS (Singapore) Pte Ltd, we are committed to nurturing our employees' growth and development. You will have access to a range of learning and development opportunities, as well as competitive remuneration and benefits packages. Our collaborative work environment and focus on work-life balance will provide you with the support and flexibility you need to thrive in your career.
If you are passionate about leveraging data and analytics to drive business success, we encourage you to apply for this exciting opportunity. Click apply now to start your journey with COURTS (Singapore) Pte Ltd.