Business Operations & Development Executive
Pan Pacific Van & Truck Leasing Pte Ltd Toa Payoh Full-time
Job Description
- Assist in building internal SOPs, workflows, and process documentation business scales.
- Analyse basic data (utilisation, customer behaviour, conversion) to support management decision-making.
- Contribute to business strategy discussions, pricing ideas and planning for growth.
- Prepare concise weekly reports on BD pipeline, app updates, customer insights, and internal process improvements.
- Coordinate backend processes such as customer onboarding, billing flow, documentation, and internal approvals.
- Gather customer and internal feedback to propose product improvements and feature priorities
- Work closely with app developers to report issues, test features, improve user flows, and ensure smooth system performance.
- 2–4 years of experience in BD, backend operations, product coordination, mobility/logistics, or related fields.
- Strong communication and stakeholder management skills (customers, developers, internal teams).
- Tech-comfortable: able to understand workflows, test app features, and coordinate with IT vendors (no coding required).
- Good analytical and problem-solving abilities; able to translate observations into action steps.
- Organised, structured, and comfortable building processes from scratch.
- Independent, proactive, and able to work in a fast-paced, scaling environment.
- Experience in mobility platforms, leasing, logistics, or startup environments is a plus.
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