Operations Manager (Commercial Building)

He/She is also required to carry out capability development activities and any other operational requirements as directed by the management.

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures to during cleaning operations
• Facilitate budget planning for cleaning operations
• Evaluate relevant data to propose recommendations for cleaning process improvement
• Develop and review operation plans to improve work procedures and quality service delivery
• Implement strategic plans to improve relationships with clients
• Plan and select appropriate equipment and/or technologies and supplies for project sites
• Ensure sufficient stock of supplies of materials and equipment
• Evaluate the identified and recommended equipment and/or technologies that are suitable for business operations
• Oversee the control and allocation of resources to project sites
• Manage the planning of work schedules and deployment of manpower
• Manage the capability development of staff
• Develop plans to promote good teamwork in alignment with organisational core values
• Oversee the preparation of tender specifications and quotations for cleaning operations
• Manage internal and external parties during contract development to analyse and solidify an overall contract strategy
• Manage negotiating terms, conditions and pricing, and ensure they are accurately executed and satisfied
• Manage actions with internal procurement and legal teams if required
• Manage existing and contract conflicts
• Analyse potential contract risks arising from contract changes
• Review guidelines on contractual clauses to mitigate contract conflicts
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations