Geylang - Application Support Analyst (Java, Springboot, API) | Singaporeans Only (CAT1)

Location: Tanjong Pagar

• Contract: 1-Year under TG payroll, convertible to client’s headcount based on performance (Long-term project)

• Provide Level 1 and Level 2 support for enterprise applications, ensuring prompt resolution of incidents and service requests.
• Monitor application performance and availability using tools like Datadog, CloudWatch, or Prometheus/Grafana.
• Investigate, troubleshoot, and resolve technical issues related to Java Spring Boot microservices, APIs, and related backend systems.
• Work closely with development, QA, and infrastructure teams to escalate and resolve complex application issues.
• Perform root cause analysis and implement corrective and preventive actions for recurring issues.
• Support deployment activities and participate in change management processes to ensure stable releases.
• Write and maintain support documentation, operational runbooks, and knowledge base articles.
• Automate routine support tasks using scripts (e.g., Python, Shell) to improve operational efficiency.
• Collaborate with cross-functional teams and stakeholders to ensure business continuity and minimal service disruption.
• Participate in on-call rotation and respond to critical application alerts during off-hours when necessary.
• Continuously learn and adapt to new technologies and best practices to enhance system support and reliability.

• Degree in Computer Science/Information Technology or related fields.
• Canddiates with 2-3 years in banking/finance background will be preferred.
• CAT-1 cleared/eligible candidate is required for this role.
• Possess a degree in Computer Science/Information Technology or related fields.
• Proficiency in Java Spring Boot microservices architecture and RESTful APIs.
• Familiarity with Cloud platforms (e.g. AWS, Azure, GCP) and containerization technologies (e.g. Docker, Kubernetes).
• Strong knowledge of SQL for relational database management and querying.
• Familiarity with scripting and automation (eg Python).
• Good understanding in monitoring and logging tools (e.g. Datadog, Cloudwatch, Prometheus/Grafana).
• Good troubleshooting skill.
• Good communication (written and spoken) and stakeholder management skills.
• Keen and open to learn new technologies.

Candidates who are interested can apply above. Alternatively, please send your CVs to [email protected] / [email protected].

Regret to inform that only shortlisted candidates will be notified.

EA License: 14C7275