E-Commerce Admin Executive (Work from home)

Job Summary

We are seeking a detail-oriented E-Commerce Admin Executive to manage online product listings, process orders, track shipments, respond to customer inquiries, and maintain inventory and reports while working remotely with strong organizational skills.

• Manage and update product listings accurately on e-commerce platforms to ensure current and appealing online presence
• Process customer orders promptly and track shipments to ensure timely delivery and customer satisfaction
• Coordinate basic logistics activities to support smooth order fulfillment
• Respond professionally to customer inquiries via chat, email, or platform messaging to resolve issues and provide information
• Monitor stock levels regularly and update inventory records to maintain accurate stock information
• Perform data entry tasks and maintain accurate reports for operational tracking and decision-making
• Support daily e-commerce operations by coordinating tasks and ensuring smooth workflow

• Basic computer skills and familiarity with online platforms to perform administrative and operational tasks efficiently
• Strong organizational skills to manage multiple tasks and maintain accuracy
• Good communication skills to interact effectively with customers and team members
• Ability to work independently and responsibly in a remote work environment
• No prior experience required; training will be provided

Other Information

• High salary package with performance bonuses
• Fully remote work-from-home flexibility
• Fixed working hours: Monday to Friday, 9:00 AM – 5:00 PM
• Flexible breaks during working hours
• Equipment allowance and work-from-home setup support
• Annual leave and public holiday entitlement
• Medical benefits (if applicable)
• Friendly, supportive, and positive team environment
• Training and career development opportunities