Sales Engineer

Sales Engineer

Our client is a semiconductor service provider company. They are currently seeking for Sales Engineer.

The role of the Sales Engineer includes:

1. Develop Technical Expertise:

• Develop technical knowledge of in-house manufacturing processes, products features, benefits and materials to effectively promote Micro-Mechanics products
• Stay updated on industry advancements and product innovations to remain competitive in the market

1. Customer Relationship Management:

• Build and maintain strong relationships with existing and potential customers by understanding their business model, operational needs and pain points
• Serve as primary point of contact for customers, offering customized solutions and addressing inquiries regarding product specifications, applications, and sales related matters in a timely and professional manner
• Ensure customer satisfaction throughout entire sales process by proactively following up and addressing concerns promptly
• Act as an escalation point for any complex or unresolved customer inquiries or quality issues, ensuring that issues are promptly addressed and resolved at the managerial level
• Advocate for customers within organization, ensuring their needs and concerns are heard and managed

1. Sales Strategy Development:

• Collaborate with sales team to implement sales strategies aimed at meeting or exceeding sales targets
• Identify new business opportunities, conduct market research and assess competitors’ offerings
• Lead contract negotiations and manage end-to-end sales cycle, ensuring alignment with customer requirements and company objectives

1. Product Presentations and Improvements:

• Conduct product presentations and meetings with customers to showcase Micro-Mechanics' offerings
• Work with internal team to customize presentations to address customer-specific challenges, ensuring clarity on the advantages and benefits of offered solutions
• Participate in product development process by providing feedback from customers on design, functionality, and performance to improve product offerings

1. Sales Reporting and Performance Tracking:

• Regularly update on market trends, customer feedback, and sales performance through weekly and monthly reports
• Track and analyse sales data to identify patterns, opportunities for improvement, and areas requiring attention

Job Requirement:

• Diploma or Bachelor's Degree in engineering or related field is typically required
• Advanced certifications or training in sales or technical fields are a plus
• Previous experience or familiarity with semiconductor or precision manufacturing industries is highly preferred
• 3–5 years of experience in a Sales Engineer, Field Application Engineer, or Technical Sales role, preferably in manufacturing, semiconductor, or industrial environments
• Hands-on experience supporting the end-to-end sales cycle, including customer engagement, technical proposal support, and contract negotiation

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

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