Operations & Retail Executive (Coffee Equipment & E-Commerce)

placePasir Ris scheduleFull-time calendar_month21/6/26

Join One of Singapore's Leading Specialty Coffee Equipment Retailers

Watch and Puck is a Singapore-based specialty coffee equipment retailer offering espresso machines, grinders, brewing equipment and accessories from leading international brands including Rocket Espresso, Rancilio, Eureka, IMS, OutIn, Normcore and more.

Operating from our showroom in Ubi, we serve coffee enthusiasts, offices and commercial customers across Singapore through both online and retail channels.

We are looking for a dependable and self-motivated Operations & Retail Executive to support daily operations, customer experience and showroom activities.

This position is ideal for someone from the specialty coffee industry who is looking for regular working hours and an opportunity to grow with an established Singapore coffee business.

Position Details

Location: 6 Ubi Road 1, #02-10

Singapore 408726

Working Hours:

Monday – Friday

11:00am – 7:00pm

Saturday

11:00am – 4:00pm

Flexible meal break during non-peak periods.

Salary: S$3,200 – S$3,800

(Commensurate with experience)

Benefits

14 Days Annual Leave
14 Days Medical Leave
CPF Contributions
Discretionary Performance Bonus
Staff Discounts
Complimentary Coffee During Working Hours
Product Training
Opportunities to Attend Coffee Events and Exhibitions

Responsibilities

Operations & Fulfilment

Pack and fulfil online orders
Coordinate courier pickups
Receive and organise inventory
Maintain stock accuracy
Conduct stock counts

E-Commerce Management

Create and update product listings
Manage Shopify, Shopee, Lazada and TikTok Shop listings
Use BigSeller for daily operations
Maintain product information and inventory records

Retail & Customer Service

Attend to showroom customers
Demonstrate coffee equipment
Recommend products based on customer needs
Handle customer enquiries

Coffee Demonstrations

Prepare espresso and filter coffee
Demonstrate coffee equipment and brewing workflows
Support showroom events and exhibitions

Requirements

Essential

Fluent in English
Singapore Citizen
Responsible and organised
Able to work independently
Comfortable handling inventory and packing duties
Basic computer proficiency
Strong sense of ownership and accountability

Preferred

Specialty coffee experience
Café operations experience
Coffee equipment knowledge
Shopify experience
Shopee experience
Lazada experience
TikTok Shop experience
BigSeller experience
Inventory management experience

How to Apply

Please send your resume and a short introduction to:

hoe••••@watchandpuck.sg

Subject:

Application – Operations & Retail Executive

Please include:

Coffee experience
Retail or e-commerce experience
Experience with Shopify, Shopee, Lazada, TikTok Shop or BigSeller
Why you would like to join Watch and Puck

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