Operations & Retail Executive (Coffee Equipment & E-Commerce)
Operations & Retail Executive (Coffee Equipment & E-Commerce)
Join One of Singapore's Leading Specialty Coffee Equipment Retailers
Watch and Puck is a Singapore-based specialty coffee equipment retailer offering espresso machines, grinders, brewing equipment and accessories from leading international brands including Rocket Espresso, Rancilio, Eureka, IMS, OutIn, Normcore and more.
Operating from our showroom in Ubi, we serve coffee enthusiasts, offices and commercial customers across Singapore through both online and retail channels.
We are looking for a dependable and self-motivated Operations & Retail Executive to support daily operations, customer experience and showroom activities.
This position is ideal for someone from the specialty coffee industry who is looking for regular working hours and an opportunity to grow with an established Singapore coffee business.
Position Details
Location: 6 Ubi Road 1, #02-10
Singapore 408726
Working Hours:
Monday – Friday11:00am – 7:00pm
Saturday11:00am – 4:00pm
Flexible meal break during non-peak periods.
Salary: S$3,200 – S$3,800
(Commensurate with experience)
Benefits- 14 Days Annual Leave
- 14 Days Medical Leave
- CPF Contributions
- Discretionary Performance Bonus
- Staff Discounts
- Complimentary Coffee During Working Hours
- Product Training
- Opportunities to Attend Coffee Events and Exhibitions
Responsibilities
Operations & Fulfilment- Pack and fulfil online orders
- Coordinate courier pickups
- Receive and organise inventory
- Maintain stock accuracy
- Conduct stock counts
- Create and update product listings
- Manage Shopify, Shopee, Lazada and TikTok Shop listings
- Use BigSeller for daily operations
- Maintain product information and inventory records
- Attend to showroom customers
- Demonstrate coffee equipment
- Recommend products based on customer needs
- Handle customer enquiries
- Prepare espresso and filter coffee
- Demonstrate coffee equipment and brewing workflows
- Support showroom events and exhibitions
Requirements
Essential- Fluent in English
- Singapore Citizen
- Responsible and organised
- Able to work independently
- Comfortable handling inventory and packing duties
- Basic computer proficiency
- Strong sense of ownership and accountability
- Specialty coffee experience
- Café operations experience
- Coffee equipment knowledge
- Shopify experience
- Shopee experience
- Lazada experience
- TikTok Shop experience
- BigSeller experience
- Inventory management experience
How to Apply
Please send your resume and a short introduction to:
hoe••••@watchandpuck.sg
Subject:
Application – Operations & Retail Executive
Please include:
- Coffee experience
- Retail or e-commerce experience
- Experience with Shopify, Shopee, Lazada, TikTok Shop or BigSeller
- Why you would like to join Watch and Puck