Digital Solution Specialists Manager
MICROSOFT OPERATIONS PTE LTD Toa Payoh Permanent
Overview
The Digital Solution Specialist Manager leads a team of solution sellers focused on driving cloud, data & AI, and security transformation for customers.
The role is accountable for:
- Driving sales execution and pipeline growth
- Leading a high-performing specialist team
- Orchestrating partner-led and customer-centric solutions
- Delivering Azure / Microsoft Cloud consumption and revenue targets
The manager is responsible for both business performance and people development, while aligning with Microsoft’s strategic priorities around digital transformation.
Responsibilities- People Management & Leadership
- Lead, coach, and develop a team of Digital Solution Specialists
- Drive performance through model, coach, care framework
- Build a high-performance culture with accountability and collaboration.
- Develop team capabilities across solution selling, cloud expertise, and stakeholder engagement
- Sales Strategy & Execution
- Own end-to-end territory performance (pipeline, revenue, ACR/consumption)
- Set strategy for: Opportunity creation, Pipeline coverage, Market expansion (whitespace opportunities).
- Lead pipeline reviews and forecasting with senior stakeholders
- Ensure team execution against quotas and business targets
- Customer & Partner Engagement
- Lead team in engaging senior business and IT decision-makers
- Drive digital transformation conversations (Cloud, AI, Data, Security)
- Build strong partnerships with: Account teams (ATU), Customer Success Units (CSU), Global Partner Solutions (GPS).
- Accelerate deals through partner co-sell and ecosystem orchestration
- Solution Sales & Business Value Selling
- Guide team to: Identify customer business needs, Align Microsoft solutions to business outcomes, Position competitive value vs AWS/GCP
- Ensure strong articulation of: Business impact, ROI and transformation value
- Drive pipeline maturation and deal closure discipline
- Team Orchestration & Deal Leadership
- Lead cross-functional teams to: Qualify and close complex deals, Execute solution plays (Azure, Data & AI, Security, Modern Work)
- Coach team on: Deal strategy, Close plans, Risk mitigation
- Operational Excellence
- Maintain forecast accuracy and pipeline hygiene
- Drive consistency in: CRM/MSX usage, Sales cadence (ROB), KPI tracking
- Use insights and analytics to improve performance and identify growth areas.
Qualifications
Experience- 8 years in: Cloud sales / solution sales, Enterprise or SMB commercial sales
- Proven people management experience (team leadership). 4+ years of experience.
- Experience working with partners and co-sell models
- Strong knowledge of: Azure / Cloud platforms, AI / Data solutions, Security / Modern Work (depending on org)
- Ability to translate technical solutions into business outcomes
- Strategic thinking and territory planning
- Executive communication (VP / C-level engagement)
- Coaching and talent development
Success Metrics:
- Pipeline creation and conversion. QPC, CPC.
- Revenue / Azure consumption growth
- Forecast accuracy
- Partner attach rate
- Team performance and retention
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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