Administrative Assistant

Administrative Assistant

Location: 46 Somme Road, Singapore 207869

Company Overview

Alvin Sports Pte Ltd is a Singapore-based local company specialising in designing and manufacturing high-quality trophies, medals, plaques, and customised awards for various competitions and events.

We are looking for a responsible and detail-oriented Administrative Assistant to support our daily office operations, customer enquiries, invoicing, order coordination, and delivery arrangements.

• Invoice Generation: Prepare and issue invoices accurately based on client orders and internal procedures.
• E-Invoice Submission via GeBIZ / Vendors@Gov: Submit electronic invoices to government agencies through Singapore’s GeBIZ platform or Vendors@Gov portal, ensuring compliance with government tender and contract requirements.
• Email Correspondence: Manage and respond to customer emails professionally and promptly.
• Order Coordination: Coordinate customer orders with internal teams, monitor order progress, arrange delivery schedules, and ensure goods are ready for dispatch.
• Delivery Arrangement: Liaise with in-house drivers and external couriers to arrange delivery or self-collection orders.
• Walk-In Customer Service & Sales: Attend to walk-in customers at the office, provide product information, process sales or self-collection orders, and perform basic customer service duties.
• Document Filing: Maintain proper filing of invoices, order forms, customer documents, delivery records, and related office documents.
• General Administrative Support: Assist with daily office administrative tasks as required.

• Monday to Friday: 8:30am – 6:00pm

• Saturday: 9:00am – 1:00pm
• Sunday & Public Holidays: Off

• Monthly Salary: S$2,700 – S$3,000
• Probation Period: 3 months
• Probation Salary: S$2,700 per month
• After Confirmation: S$2,800 – S$3,000 per month, depending on performance and experience

• Annual Leave: 10 days in the first year, increasing by 1 day for each additional year of service, capped at 14 days
• Sick Leave & Hospitalisation Leave: In accordance with MOM guidelines
• Medical Claim: Up to S$20 per outpatient visit, capped at S$300 per year

• Diploma or above preferred
• Prior administrative or office support experience preferred
• Experience in invoice preparation, order processing, or customer service will be an advantage
• Experience with GeBIZ / Vendors@Gov e-invoice submission will be an advantage
• Proficient in Microsoft Office, especially Excel, Word, and Outlook
• Strong verbal and written English communication skills
• Able to compose professional emails and handle customer enquiries politely
• Comfortable attending to walk-in customers and explaining product information
• Detail-oriented, organised, responsible, and customer-service focused
• Able to multitask, prioritise work, and meet deadlines
• Able to work independently and as part of a team