Customer Service Representative
Toa Payoh Full-time
Job Responsibilities :
Process daily orders and arrange for drivers to deliver goods.
Handle customer inquiries and provide answers via phone, email, WhatsApp, and other communication channels.
Resolve customer complaints and maintain positive customer relationships.
Record customer feedback and provide suggestions for improvement.
Assist the team in completing daily tasks to ensure service quality.
Requirements :
Relevant experience preferred.
Strong communication skills and team collaboration spirit.
Detail-oriented, patient, and able to work under pressure.
Familiarity with office software and basic computer skills.
Julius ConsultingToa Payoh
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