Customer Service
IHEAR CENTER PTE. LTD. Bukit Merah Full-time
Provide exceptional customer service through various channels, including phone, email, and in-person interactions
- Address customer inquiries, resolve issues promptly, and ensure customer satisfaction
- Initiate follow-up calls to clients and coordinate appointment scheduling
- Able to perform basic audiological tests will be an advantage (on the job training will be provided)
- Minimum 1 year of experience in sales / retail / frontline customer service
- Excellent command of English with strong interpersonal written and verbal communication skills
- Spoken Mandarin is required and the ability to speak a local dialect would be an advantage
- Able to multi-task, possess drive and initiative, and able to work meticulously with little supervision
- Provide administrative support & operation support to ensure smooth daily operation
- To cover duties of other colleague in their absence
- Undertake other relevant duties as directed by superior
- Fresh graduates are encouraged to apply
Talent Trader GroupBukit Merah
warranty and repairs issues
• Maintaining accurate records and documentation of customer interactions
• Providing product and service information to customers
• Update customers on the repair status of the faulty products
• Ad hoc duties as assigned...
FRESVER REBIRTH PTE. LTD.Bukit Merah
attendance to help the team achieve KPIs
• Manage cold calls to engage potential customers and introduce promotions
• Handle customer service touchpoints, including:
• - Replying to Reviews
• - Responding to enquiries on social media platforms
• Work closely...
Bukit Merah
About REKOOP: REKOOP is a sanctuary of wellness, offering a range of treatments from soothing spa services to holistic therapies like Reiki. We pride ourselves on providing exceptional customer service and a welcoming atmosphere where clients can...