Geylang - Desktop Support Engineer/Senior Desktop Support Engineer

apartmentITCAN PTE. LIMITED placeGeylang scheduleFull-time calendar_month 
Setup and configuration services e.g. onboarding EUCDs which includes level 1 support for all IT related applications and services used by the users or required by the EUCDs.
  • Incident handling services e.g. troubleshooting EUCDs which includes level 1 support for all IT related applications and services used by the users or required by the EUCDs.
  • On-site service counter
  • Desk side support
  • Premium service support for VIPs
  • Account management e.g. Active Directory (AD) /Azure AD (ADD) account, grouping, email/mtg room
  • Software distribution services e.g. Software catalogue services/software distribution with Authorised software management workflow
  • Patch management services e.g. Patch and firmware upgrade including BIOS for endpoint devices
  • Endpoint security protection services
  • Network access control support services
  • Multi-factor authentication management services including MS Self Service Password Reset (SSPR) management
  • Mobile device management (MDM) services
  • Microsoft Teams with VOIP support for softphone & handphone
  • Desktop Imaging
  • Travel to other site within Singapore
  • Routine standby duty
apartmentAlphaeus Pte. Ltd.placeGeylang
About the Role: We are seeking a proactive and service-oriented Desktop Support Engineer (Level 1) to provide on-site IT support for various government institutions across Singapore. You will be responsible for resolving technical issues related...
apartmentITCAN PTE. LIMITEDplaceToa Payoh, 4 km from Geylang
Teams with VOIP support for softphone & handphone  •  Desktop Imaging  •  Travel to other site within Singapore  •  Routine standby duty...
apartmentAlphaeus Pte. Ltd.placeGeylang
Responsibilities:  •  Install, configure, and maintain desktops, laptops, printers, and other IT equipment.  •  Troubleshoot hardware and software issues for end-users via on-site visits, remote access, or ticketing systems.  •  Provide support...