Geylang - Desktop Support Engineer/Senior Desktop Support Engineer
ITCAN PTE. LIMITED Geylang Full-time
Setup and configuration services e.g. onboarding EUCDs which includes level 1 support for all IT related applications and services used by the users or required by the EUCDs.
- Incident handling services e.g. troubleshooting EUCDs which includes level 1 support for all IT related applications and services used by the users or required by the EUCDs.
- On-site service counter
- Desk side support
- Premium service support for VIPs
- Account management e.g. Active Directory (AD) /Azure AD (ADD) account, grouping, email/mtg room
- Software distribution services e.g. Software catalogue services/software distribution with Authorised software management workflow
- Patch management services e.g. Patch and firmware upgrade including BIOS for endpoint devices
- Endpoint security protection services
- Network access control support services
- Multi-factor authentication management services including MS Self Service Password Reset (SSPR) management
- Mobile device management (MDM) services
- Microsoft Teams with VOIP support for softphone & handphone
- Desktop Imaging
- Travel to other site within Singapore
- Routine standby duty
Alphaeus Pte. Ltd.Geylang
About the Role:
We are seeking a proactive and service-oriented Desktop Support Engineer (Level 1) to provide on-site IT support for various government institutions across Singapore. You will be responsible for resolving technical issues related...
ITCAN PTE. LIMITEDToa Payoh, 4 km from Geylang
Teams with VOIP support for softphone & handphone
• Desktop Imaging
• Travel to other site within Singapore
• Routine standby duty...
Alphaeus Pte. Ltd.Geylang
Responsibilities:
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot hardware and software issues for end-users via on-site visits, remote access, or ticketing systems.
• Provide support...