Bukit Batok - Infrastructure Engineer
Bukit Batok Full-time
Job Description:
We are seeking a proactive and skilled Infrastructure Engineer to join our dynamic IT team. This role focuses on network and system monitoring, incident management, and ensuring seamless infrastructure operations across a global environment. The ideal candidate will bring strong problem-solving skills, a solid foundation in ITIL processes, and hands-on experience with monitoring tools and cloud environments.
Key Responsibilities:
- Perform 24/7 monitoring of IT infrastructure, including servers, network devices, and cloud services.
- Detect, analyze, and respond to incidents and outages to ensure minimal disruption to business operations.
- Coordinate incident escalation and resolution with internal teams and external vendors.
- Maintain documentation on network performance, incident reports, and operational procedures.
- Conduct proactive maintenance, including patching, updates, and system health checks.
- Support IT service management (ITSM) processes including Incident, Problem, and Change Management.
- Assist in root cause analysis (RCA) and continuous improvement initiatives.
- Collaborate on business continuity and disaster recovery planning.
- Work closely with cross-functional teams including application support, infrastructure, and service desk.
Required Qualifications:
- Bachelor's Degree in Computer Science, IT, Engineering, or related field.
- Minimum 3 years of relevant experience in IT infrastructure or NOC operations.
- Strong understanding of ITIL v4 principles and incident lifecycle management.
- Experience with monitoring tools (e.g., SolarWinds, Splunk) and ticketing systems.
- Familiarity with cloud platforms such as AWS and Azure.
- Excellent communication skills, both written and verbal.
- Proactive, analytical thinker with a passion for service reliability.
Preferred Skills (Nice to Have):
- Exposure to database environments (SQL, MySQL) or infrastructure-related DB monitoring.
- Basic knowledge of scripting or automation (PowerShell, Bash, Python).
- Previous experience supporting clients in hospitality, travel, or enterprise IT environments.
TempServ Pte LtdBukit Batok
Summary:
Digital Infrastructure Engineer, you will be responsible for maintaining and optimizing our company's servers, storage systems, network infrastructure, and data centers. You will also play a key role in designing and implementing robust...
M1 LIMITEDBukit Batok
About the job
We are seeking a highly skilled Senior AWS Infrastructure Engineer to join our IT team. In this role, you will be responsible for designing, building, and managing AWS cloud infrastructure while ensuring reliability, security...
Choa Chu Kang, 3 km from Bukit Batok
Job Description:
We are seeking a proactive and skilled Infrastructure Engineer to join our dynamic IT team. This role focuses on network and system monitoring, incident management, and ensuring seamless infrastructure operations across a global...