Business Operations & Accounts Executive

About the Role

We are looking for a Business Operations & Accounts Executive to support our CEO and help build the foundation of our operations from the ground up. This is a hands-on, multi-functional role ideal for someone who thrives in a fast-paced environment and enjoys wearing multiple hats across operations, finance, and administration.

Key Responsibilities

• Support the CEO with day-to-day operations, scheduling, and strategic initiatives
• Help establish and improve internal processes to drive efficiency and scalability
• Collaborate across departments to ensure smooth and effective operations

• Maintain daily accounting records and bookkeeping
• Processing of Payroll
• Process accounts payable and receivable (invoicing, payments, follow-ups)
• Perform bank and account reconciliations
• Manage supplier invoices, employee claims, and procurement-to-pay processes
• Assist with month-end closing and preparation of financial reports
• Support reporting and statutory compliance requirements

• Process customer orders, invoices, and sales documentation accurately
• Manage CRM systems, sales data, and reporting
• Coordinate order fulfilment to ensure timely and accurate delivery
• Liaise with customers, suppliers, and logistics partners (including customs clearance where required)

• Respond to customer enquiries via phone, email, or ticketing systems (e.g. Zendesk)
• Ensure timely resolution of issues and high customer satisfaction

• Support onboarding, employee records, and HR administration
• Assist with work pass applications and compliance requirements
• Maintain office operations including supplies, equipment, and documentation
• Manage records, filing systems, and ERP master data

• Degree or Diploma in Accounting, Business, or a related field
• 2–3+ years’ experience in a similar accounts and/or operations role (startup experience a plus)
• Solid understanding of Singapore accounting standards, GST, and compliance requirements
• Proficient in Microsoft Office (especially Excel) and accounting/ERP systems
• Strong organisational skills with ability to manage multiple tasks and meet deadlines
• High attention to detail, accuracy, and accountability
• Excellent communication and interpersonal skills
• A proactive, hands-on mindset with ability to work independently
• Experience in the Telematics industry is an advantage