Assistant Restaurant Manager - Toa Payoh

Greet and serve customers, show customers to their tables

• Present menus, efficiently take customer orders including any special requests
• Communicating with customers to ensure satisfaction and resolve any complaints
• Ensure orders are correct and delivered promptly
• Effectively communicate with Kitchen staff on order details
• Input order into POS system
• Arrange table settings and maintain a cleanliness and tidiness at the dining area
• Maintain the table setting by clearing courses as completed, replacing utensils and cutlery, refreshing water glasses
• Processing customer payments
• Handle customer complaints in a polite and professional manner
• Discuss with Kitchen staff and review daily specials, changes on the menu and requests made for reservations
• Maintain up-to-date working knowledge of menu items and daily specials
• To work independently and be a team player
• Comply with safety, health and hygiene policies and procedures
• To carry our ad-hoc duties as assigned
• To always strive towards best customer satisfaction ensuring customers are satisfied with their food order, beverages and service
• Able to handle Chinese / English Speaking customers.
• MUST be able to work on weekends and Public Holidays