Programme Operations Executive (10-Months Contract | Govt) - SA - JO-26119 - Toa Payoh
BGC Group Toa Payoh Temporary
Programme Operations Executive
Nearest MRT: Outram Park MRT StationContract Duration: 10 months
Work Schedule: Monday–Friday (8:30am–6:00pm), occasional Saturdays (for project recruitment)
About the Role
We’re looking for a detail-oriented and proactive individual to support the operations of a digital health programme focused on chronic disease management. You’ll play a key role in coordinating recruitment, supporting participants, managing enquiries, and ensuring smooth day-to-day operations.
Key Responsibilities- Handle and resolve enquiries from participants and clinical partners.
- Coordinate recruitment events and manage vendors.
- Support onboarding and engagement of participants.
- Provide first-line support and troubleshooting for the digital platform.
- Liaise with internal and external stakeholders to triage enquiries.
- Track and validate programme deliverables, including participant rewards.
- Collect and document feedback to improve programme delivery.
- Diploma or Bachelor's in Public Health, Business, Health Sciences, Marketing, Communications, or related fields.
- Minimum 2 years of experience in project coordination or customer service.
- Strong communication skills and customer service mindset.
- Able to manage logistics, timelines, and vendor relationships independently.
- Proficient in Microsoft Office (especially Excel); tech-savvy and quick to learn new tools.
- Comfortable providing basic technical support.
Added Advantage:
- Experience in healthcare or digital health projects.
- Familiarity with health apps, wearables, or digital onboarding processes.
Apply now to join our team!
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