Administrative Assistant

Administrative Assistant (Service Industry)

Job Summary

We are seeking a proactive and customer-focused Administrative Assistant to support daily operations in a fast-paced service environment. The role involves coordinating administrative tasks, supporting front-line teams, and ensuring smooth communication with customers and stakeholders.

• Responsibilities
• Provide administrative and clerical support to operations and service teams
• Handle customer enquiries via phone, email, and walk-ins (if applicable)
• Coordinate appointments, bookings, or service schedules
• Prepare reports, invoices, and service documentation
• Maintain accurate records of customer interactions and transactions
• Liaise with vendors, clients, and internal departments
• Support inventory tracking and ordering of supplies
• Assist with basic billing, payments, or cashiering duties (if required)
• Ensure office and service areas are well-organized

• Qualifications
• Minimum GCE ‘N’ / ‘O’ Level or Diploma
• 1–3 years of administrative or customer service experience (service industry preferred)
• Skills
• Strong interpersonal and communication skills
• Customer-oriented mindset with good problem-solving ability
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Able to multitask in a fast-paced environment
• Good organizational and time-management skills

• Experience in hospitality, retail, healthcare, or F&B environment
• Familiarity with booking systems / POS systems
• Basic knowledge of invoicing or accounting processes
• Salary & Benefits
• Salary: SGD 2,200 – 3,000/month (depending on experience)
• Overtime pay (if applicable)
• Medical benefits and annual leave
• AWS / performance bonus (if applicable)
• Work Details
• Location: Midview City
• Working hours: 5.5-day work week (include weekends if required)
• Employment type: Full-time