Business Analyst ERP & BI

apartmentSPT Asia Pte Ltd placeToa Payoh scheduleFull-time calendar_month 
Job Responsibilities
  • Requirements Management & Process Optimization
  • Collect, analyze, and document business requirements across sites in Singapore, Wuxi, and Clark
  • Translate business needs into clear concepts for ERP and BI solutions
  • Support process standardization and harmonization across the three sites
  • User Training & Support
  • Organize and deliver training sessions and workshops for proAlpha and QlikSense users
  • Coach and support end-users to improve system adoption and competence
  • Develop user documentation, guidelines, and best practices
  • Serve as a regional point of contact for ERP- and BI-related questions
  • Business Intelligence (QlikSense)
  • Support business stakeholders in defining reporting and dashboard requirements
  • Coordinate with the central BI team or external partners for implementation
  • Ensure data quality, consistency, and effective use of BI solutions across sites
  • ERP (proAlpha)
  • Contribute to the optimization and further development of ERP processes in production, logistics, purchasing, and quality
  • Participate in rollouts, migrations, and the introduction of new modules across the three sites
  • Provide 2nd-level ERP support and collaborate with the central Business Applications team
Education / Qualification
  • Degree in Business Informatics, Business Administration, Engineering, or a related field
Experience
  • Minimum 5 years of professional experience working with ERP systems (ideally proAlpha) and BI solutions (preferably QlikSense)
  • Strong background in requirements engineering and structured process analysis
Core competencies
  • Passion for conducting training sessions and enabling business users
  • Excellent communication and facilitation skills, combined with a structured work style
  • Service-oriented mindset with strong ownership and problem-solving skills
  • Fluent in English; Mandarin or Tagalog would be an advantage
Others
  • Open to travel when required and committed to close collaboration with colleagues across Singapore, Wuxi, Clark, and Europe
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