HR & Operations Coordinator

Salary: $2600 - $2800/month

We are a small and close-knit team looking for a hands-on HR & Operations Executive to support our daily operations and staff management. This role works closely with management, with guidance provided, and offers exposure across HR, operations, and quality functions.

Key Responsibilities:

• Support day-to-day HR matters such as staff records, attendance, leave, basic payroll inputs, and data entry
• Assist with recruitment and onboarding when required (job postings, interviews, staff orientation)
• Act as a point of contact for staff queries and general administrative matters
• Coordinate schedules, documentation, and internal communications
• Support quality assurance processes, including documentation, handling customer feedback, and follow-up on corrective actions
• Assist in basic staff training and upkeep of SOPs
• Handle simple customer enquiries and follow-ups when needed

Ideal Candidate:

• Has experience in QA/QC, including handling customer complaints and preparing corrective/preventive action reports (CPAR)
• Communicates clearly and confidently, and is able to work with supervisors to implement and follow through on corrective actions
• Responsible, organised, and able to manage a variety of tasks with good follow-up
• Comfortable conducting simple, practical training for staff
• Hands-on and willing to support ground operations when required

Additional Notes:

• Workload is manageable due to our small team size, and guidance will be provided
• On rare occasions, you may assist in basic packing duties (e.g. covering staff on leave), which involves working in a non-air-conditioned environment and handling light physical tasks (lifting up to 7–10kg)

If you are proactive, dependable, and willing to learn and grow in a supportive environment, we welcome your application.

All are welcome to apply.