Meat Cutter cum Retail Operations Manager

apartmentAL-BISMI MEAT SUPPLIER placeWoodlands scheduleFull-time calendar_month 
Define, implement, and maintain quality standards for our fresh food categories
  • Initiate pilot programs for new processes, packaging solutions, or shelf-life improvements
  • Address and resolve any quality-related complaints in collaboration with store teams
  • Develop and enforce SOPs for storage, handling, and display of fresh foods
  • Work with Category Managers to ensure suppliers meet technical specifications and safety standards
  • Drive continuous improvement initiatives for Fresh Produce
  • Monitor and optimize the cold chain process from supplier to store to ensure product freshness
  • Support store teams with technical knowledge, training, and operational improvements
  • Monitor and guide fresh food merchandising, stock rotation, and waste control processes
  • Collaborate with visual merchandising and operations teams to maintain fresh category presentation standards
  • Track key metrics including spoilage rates, customer complaints, audit scores, and waste percentages
  • Analyze trends to identify issues and recommend corrective/preventive actions
Job Requirements
  • Diploma / Bachelor in Business, Food Science Food Technology, or related field
  • 3+ years of retail operations, supply chain, supplier management experience in a fresh produce (Seafood & Fish) - quality or food safety role, preferably in a retail or wholesale environment
  • Ability to train and influence cross-functional teams (Suppliers / Retail)
  • Good technical knowledge and how to handle cutting for fresh Fish & Seafood
  • Strong analytical and problem-solving skills with data-driven mindset
  • Able to multitask and work well in a fast-paced environment
  • Positive, proactive, and adaptable mindset.
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