Customer Service Officer (Live Chat Support, Telco, East, 1 day WFH) - Toa Payoh

apartmentRecruitFirst placeToa Payoh descriptionTemporary calendar_month31/10/25

RecruitFirst is hiring! You will be outsourced to:

Location: East

Duration: 12 months contract

Working Hours: 5.5 days work week, Mon - Fri, 830am – 6pm, Weekends schedule (if rostered): Sat/Sun Morning: 830am - 130pm (usually WFH) or Sat Afternoon: 12pm - 6pm (usually WFH)

Salary: Up to $2300 per month + completion bonus

Job Description:

Livechat
Email service tickets
Answer Customer comments and reviews on Social media and App stores : Facebook, Instagram , Appstore, Google Play , other review sites (open comments and direct messages)
Raise Service Request and work with IT support to close cases
Monitor competitive activity on social media and produce weekly management report.
OT when business / operation required

Requirements:

Good command of English
Familiar with Apps and social media platforms
IT Savvy
Good customer service skills.
Singaporeans only

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