Assistant (IT)

1. Coordinate with vendors on IT equipment procurement, repair, and maintenance.
2. Deploy and configure PCs, including Windows OS and required software installation.
3. Respond to IT service requests, diagnose and resolve hardware, software, and basic network issues, and provide user support.
4. Assist in troubleshooting and supporting peripheral devices such as converters, switches, printers, POS systems, and related equipment.
5. Provide support for basic web-based and in-house applications.
6. Update and maintain IT Service Request (ITSR) cases with proper documentation and closure.
7. Manage IT inventory, including stock checks, tracking, and asset replenishment.

• Diploma in IT or equivalent
• Minimum 1–3 years’ experience in setup, deployment, diagnosis, troubleshooting, and resolution of basic hardware, software, and networking issues.
• Strong experience in Windows and Microsoft environments.
• Administrator-level experience with enterprise business applications (e.g. Microsoft 365).
• Knowledge of IT security fundamentals, including common threats such as malware, phishing, and ransomware.
• Good verbal and written communication skills.
• Positive and proactive attitudes and service oriented.
• Strong problem solving and analytical skills.
• Highly motivated and work well in a team environment.

Additional Information:

• 5-day work week (Mon to Fri)
• Working Hours: 8:00am to 5:15pm OR 8:30am to 5:45pm
• Monthly mobile allowance provided
• Subsidies for medical and dental
• Staff transport provided at Tanah Merah MRT station

We regret that only shortlisted candidates will be notified.