Senior Executive Assistant / Executive Assistant, IT (8 to 10 months) - Tampines

Job Summary

The Executive Assistant, DIT supports the department in the operational management of the organisation’s ICT systems and activities. He/she is also responsible for assisting in the development and execution for software solutions to meet the needs of various departments.

The incumbent is expected to work from between 8:30 a.m. to 6:00 p.m. on weekdays. Although he/she is largely expected to work in an indoor environment, he may be required to work over weekends and public holidays to support in organisation events

Key Responsibility Areas

• Understand MENDAKI, Digital Transformation and Roadmap.
• Support the Senior Executive Officer, Manager, in supporting the Application Tower within DIT department.
• Support to ensure the existing and current system applications such as CRM (CCIS), SharePoint, Corporate Website and Business Central (BC) and Human Resource Information (HRiQ) systems operate effectively and efficiently.
• Ensure all Helpdesk applications tickets are follow up, closed and resolved daily.
• Ensure and submit all applications vendor payment are raised on time within the BC systems for Head of Department (HOD) approval.
• Assist ad-hoc change request and regular system enhancements, roll out activities and implementation.
• Assist in the development as well as management of user requirements for system enhancements and liaise with vendors to execute enhancements.
• Perform testing upon all change requests as required.
• Perform department administrative (DA) role to Digital Information Technology Department (DIT).
• Responsible in weekly department meeting schedule and logistics arrangement.
• Responsible in drafting DIT weekly department minutes for HOD approval within 3 days upon completion of meeting.
• Responsible in maintaining DIT organization chart for HOD approval.
• Responsible in maintaining staffs onboarding slides for HOD approval
• Responsible in providing basic training to new staffs on board on the proper use of corporate systems.
• Assist and provide inputs to Supervisor, Manager in drafting SOPs for DIT.
• Provide onsite support to satellites office if required.
• Personal Assistant to HOD.

• Assist with contracts’ documentation and vendor relationships.
• Assist with the subscription registrations and contract renewals are processed and completed accurately.
• Assist to raise Purchase Orders (PO) and process invoices received.
• Support the publication, documentation and administration for ITQ, RFP and Tenders if requested.

• Any other duties as assigned by the Supervisor, Manager and HOD.

• 2 – 3 years of relevant professional experience preferred
• Diploma in Information Systems, Computer Science, or equivalent from any recognised institution
• Good understanding of Project Management Skills is required.
• Good interpersonal skills and ability to manage stakeholders across different levels
• Creative and analytical thinking ability
• Able to work independently.
• Able to work in a team with collaboration.