Account Manager Southeast Asia - Geylang

The Opportunity

Red Education, a leading provider of professional training and education solutions, is seeking an experienced Account Manager to join our team in the Central Region of Singapore. As an Account Manager, you will play a crucial role in maintaining and growing our Southeast Asia client relationships, ensuring the delivery of exceptional service and driving business growth.

• Develop and maintain strong relationships with existing clients within the Philippines, Indonesia & Thailand markets, understanding their needs and objectives to provide tailored solutions.
• Proactively identify and pursue new business opportunities, leveraging your industry expertise and network to expand our client base.
• Collaborate cross-functionally with our training, marketing, and operations teams to ensure seamless service delivery and client satisfaction.
• Gather and analyse client feedback to identify areas for improvement and enhance our products and services.
• Maintain accurate and up-to-date records of client interactions and sales activities in our CRM system.
• Contribute to the development of strategic account plans and help in the achievement of sales targets.
• Whilst the position is based in our Singapore office, some travel will be required within this role.

• Minimum 3-5 years of proven experience in an account management or sales role, preferably within the professional training or education industry.
• Experience in Account Management Southeast Asia channel, government and enterprise customers preferable (Philippines, Indonesia, Thailand)
• Strong interpersonal and communication skills, with the ability to build rapport and effectively negotiate with clients.
• Excellent problem-solving and critical thinking skills, with the ability to analyse complex client needs and provide tailored solutions.
• Proficient in using CRM systems and productivity tools to manage client relationships and sales activities.
• A self-motivated and proactive individual with a customer-centric mindset and a passion for delivering exceptional service.
• Bachelor's degree or equivalent, with a strong academic record.
• Fluency in English required; proficiency in Thai, Bahasa Indonesia, or Tagalog is highly advantageous
• Must have valid Singapore work authorization or be eligible for Employment Pass

• Competitive remuneration and performance-based bonuses.
• Comprehensive training and development opportunities to enhance your skills and advance your career.
• A collaborative and supportive work environment that fosters innovation and professional growth.
• Opportunities to contribute to the strategic direction of the company and make a meaningful impact.
• Flexible work arrangements and a range of employee wellness initiatives to promote a healthy work-life balance.

About Us

Our commitment to excellence, innovation, and client satisfaction has earned us a reputation as a trusted partner in the industry.

If you are excited by the prospect of joining our dynamic team and contributing to the continued success of Red Education, we encourage you to apply now.