Customer Service Executive
Speech Academy Asia Jurong East Full-time
Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?
We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!
THE ROLE INVOLVES:
- Supporting projects and initiatives to provide quality customer experience and enhance retention;
- Front-desk duties;
- Administrative Support Duties (Data entry, classroom schedule planning);
- Speaking to customers via phone;
- Basic operations work;
- Ensuring cleanliness of facilties;
- Handling payment collection (Cash, Nets, and Credit Card);
- Handling customer enquiries and issues;
- Ad-hoc duties as assigned.
OUR IDEAL CUSTOMER SERVICE EXECUTIVE:
- Love talking to people;
- Must be fluent in English (Written and Spoken);
- Can commit to weekend shifts;
- Possesses basic Microsoft Office Skills;
WORKING DAYS:
- 5 day work week
- Able to work on both weekends
WORKING LOCATION:
- Jurong East
Entry level candidates are also welcome, as training will be provided.
Hope to hear from you soon!
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