IT Executive / IT Support Technician

Job Responsibilities

Event IT Support:

• Set up and operate IT and AV systems (projectors, screens, sound systems, internet routers, etc.) at event venues.
• Provide on-site and remote technical support during live and virtual events.
• Manage temporary internet setups, networking, and live-stream configurations.
• Assist in programming, testing, and operating interactive event games or digital installations (e.g., touchscreen games, motion sensor games, QR code activations, etc.).
• Support integration of hardware and software components for event-related systems.

Office IT Support:

• Maintain and troubleshoot office hardware and software (PCs, printers, email, network, etc.).
• Set up new workstations, manage system backups, and perform routine updates.
• Handle software licenses, IT inventory, and maintenance schedules.

Coordination & Vendor Management:

• Liaise with external vendors for IT rentals, maintenance, and services.
• Ensure timely delivery, setup, and teardown of all IT-related equipment during events.

Documentation & Reporting:

• Maintain IT support logs, incident reports, and equipment checklists.
• Support event teams in planning technical requirements and preparing contingency plans.

• Diploma or Degree in IT, Computer Science, or related field.
• 1–3 years of experience in IT support, preferably in an events or production environment.
• Knowledge of networking, AV equipment, live-stream platforms, and basic programming (HTML5, Unity, or similar platforms) for event games.
• Good problem-solving skills and ability to work under pressure during live events.
• Willingness to work flexible hours, including evenings and weekends, as required by event schedules.