Call Center/ Customer Service [Bank/ UP 4k/ No Exp Required]

apartmentAdecco placeGeylang scheduleFull-time calendar_month 

We are looking for a highly motivated individual with call centre experience!

Adecco is partnering our client, a leading bank

Job Description
  • Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
  • Perform outbound calls to users who leave callback.
Next Step
  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
  • Send your resume to jay•••••••@adecco.com

Jayden Tan

Direct Line: +65 •••• •859
EA Licence Number: 91C2918

Personnel Registration Number: R2198828

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