Geylang - Restaurant Manager

Reports to: Restaurant Manager / General Manager

Overview

The Shift Manager will act as the point of contact for both customers and staff, ensuring that the restaurant operates efficiently and profitably.

• Supervise and coordinate daily shift operations, ensuring service, food safety, and cleanliness standards are consistently met.
• Lead, motivate, and support front-of-house (FOH) and back-of-house (BOH) staff during shifts.
• Handle customer inquiries, concerns, or complaints in a professional and timely manner.
• Monitor inventory, supplies, and equipment, reporting shortages or issues to management.
• Assist in staff training and development to maintain high performance and team morale.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage cash handling and shift reports, including sales reconciliation at the end of each shift.
• Collaborate with the Restaurant Manager to implement promotional activities, improve workflows, and enhance customer satisfaction.

• Previous experience in restaurant supervision, hospitality, or a similar role.
• Strong leadership and interpersonal skills with the ability to motivate a team.
• Excellent problem-solving skills and ability to stay calm under pressure.
• Basic knowledge of financial transactions, cash handling, and reporting.
• Understanding of food safety standards and workplace hygiene practices.
• Ability to work flexible hours, including evenings, weekends, and public holidays.

• Certification in Food Safety and Hygiene.
• Familiarity with POS systems and restaurant software.
• Experience in training, coaching, or mentoring staff.

• Competitive salary with performance incentives.
• Opportunities for career growth within a fast-expanding F&B group.
• Staff meals and discounts.
• Supportive and dynamic work environment.