Geylang - Service Desk Analyst (Network/Servers) |WEST | Entry level
TEMPSERV PTE. LTD. Geylang Full-time
Responsibilities:
- Monitor enterprise IT networks, server systems and commercial clouds.
- Single point of contact with customers/users, resolver groups, third party service providers and other departments
- Answer hotline calls and respond to e-mails within agreed timescales
- Take ownership of incidents/service requests reported by users, track the incidents/service requests and ensure closure within agreed timescales
- Maintain documentation and comprehensive records of issues and problems
Requirements:
- Degree/Diploma/Higher NITEC in Information Technology/Computer Sciences/ Telecommunication
- Entry level are welcome to apply.
- Strong teamwork and communication skills
- Excellent customer service skills
- Prior experience in Network Operations Centre (NOC) environment preferred
Interested candidates, please send your updated CV to ShaneNg@tempserv.com.sg
Tempserv Pte Ltd (06C3645)R1983591
Alphaeus Pte. Ltd.Bedok, 4 km from Geylang
Track the progress of resolution and provide regular updates for follow-up actions and incident status.
Requirements:
• Min 1 year End user support experience, Desktop or Technical Service Desk.
• Willing to work 12 hrs Shift...
BANKING COMPUTER SERVICES PRIVATE LIMITEDYishun, 13 km from Geylang
the product delivery process. Be excited about new web technologies and/or techniques.
Key Responsibilities
• Handling the service desk, corresponding and deliver excellent and consistent level of customer service via various touch points i.e. email...
Alphaeus Pte. Ltd.Bedok, 4 km from Geylang
related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• SINGAPOREAN ONLY...