Service Engineer

About the Role

Advanced Global Automation Pte. Ltd. is seeking a Service Engineer to join ourteam. This full-time position is responsible for delivering high-qualitytechnical support and maintenance services to our customers. The successfulcandidate will play a critical role in ensuring the reliability, performance,and continuous operation of our semiconductor equipment.

• Perform preventive maintenance and scheduled servicing of semiconductor equipment in accordance with established procedures.
• Execute machine installation, commissioning, acceptance testing, and customer training.
• Troubleshoot and diagnose complex technical issues, ensuring timely and effective resolution.
• Maintain accurate and comprehensive documentation of all service activities.
• Collaborate with engineering teams to implement improvements and optimize system performance.
• Provide professional technical support to customers, both on-site and remotely.
• Ensure all activities are carried out in compliance with relevant safety standards and regulatory requirements.
• Collect and communicate customer feedback to support continuous improvement initiatives.
• Support commercial activities through coordination and follow-up on customer engagements.
• Establish and maintain strong, professional relationships with customers.

• Degree or Diploma in Electrical, Electronic, or Mechatronic Engineering, or an equivalent qualification.
• Strong troubleshooting and analytical skills, with the ability to diagnose and resolve complex technical issues.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and internal teams.
• Self-motivated, proactive, and capable of working independently.
• Willingness to travel to customer sites as required.

• Opportunity to work with advanced semiconductor equipment and technologies
• Exposure to global engineering practices and cross-functional collaboration
• Dynamic, professional, and collaborative working environment
• Opportunities for career growth and continuous development

If you are passionate about engineering andthrive in a customer-focused environment, we invite you to be part of our team.