IT Support Engineer

apartmentEntrust Network Services Pte Ltd placeHougang scheduleFull-time calendar_month20/6/26

About Entrust Network

We are a Singapore-based Managed Service Provider (MSP) delivering secure, reliable, and scalable IT solutions for SMEs and nonprofit organizations. We specialize in IT infrastructure, cloud transformation, cybersecurity, and Microsoft 365 solutions.

Responsibilities:

End User Support

Provide remote and onsite technical support for end user.
Respond promptly to helpdesk tickets, emails, and phone calls.
Installation, configuration, and maintenance of computers and network devices.
Assist users with hardware,software, Microsoft 365, printer and network related issues.
Maintain updated network diagrams, IT inventory and technical documentation

What you will learn and gain experience in

Hands-on experience delivering IT infrastructure and cloud projects.
Exposure to enterprise networking, cybersecurity, and Microsoft 365 Cloud.
Training in next-generation firewalls, SIEM, endpoint security, and wireless solutions.
Experience deploying and managing cloud servers and virtualization platforms.
Practical skills in Microsoft 365 administration, including Exchange, SharePoint, OneDrive, and Teams.
Knowledge of Microsoft security and compliance solutions, including Entra ID, Intune, Defender, Purview, MFA, and Conditional Access.

Professional Development and Competitive Remuneration

Fresh graduates are welcome. Comprehensive on the job training and mentorship will be provided.
Company-sponsored professional training and certification – One industry certification per year (e.g. CompTIA, Certified Ethical Hacker (CEH), Data Protection Officer (DPO), or other approved certifications) to support continuous career growth.
Competitive annual remuneration package – Up to $50,000 – $60,000 per year, inclusive of AWS (Annual Wage Supplement) and performance-based project incentives, rewarding strong contributions and successful project delivery.

Security Management

Adhere to company Information Security Management System (ISMS) policies
Support implementation of security standards and best practices

The Ideal Candidate:

ITE, Nitec, Higher Nitec, or Diploma in Information Technology, Cybersecurity, or a related field.
Fresh graduates are encourage to apply
Candidates with internship in IT or up to 1 year of IT support experience are welcome.
Passionate about technology and eager to build a career in IT infrastructure, cloud, and cybersecurity.

By submitting your resume, you consent to the collection, use, and disclosure of your personal data for recruitment purposes in accordance with our Data Protection Policy. You acknowledge that inaccurate or incomplete information may affect your application.

For more information, please refer to our Data Protection Policy or contact our Data Protection Officer.

https://www.entrustnetwork.com/privacy-policy/

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