Tampines - Duty Manager (Hospitality)
LAGUNA HOTEL HOLDINGS PTE. LTD. Tampines Permanent
JOB RESPONSIBILITIES
- Oversee the day-to-day operations of the hotel, ensuring all departments are functioning efficiently.
- Address operational issues and make decisions to resolve any challenges or discrepancies that may arise.
- Ensures all staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section.
- Provide exceptional guest service and handle guest inquiries, requests, and complaints effectively and in a timely manner
- To ensure the overall coordination of the Front Office Operations and to assist all sections of the Front Office department.
- Responsible to keep all Front Office Standards and Procedures in line with the Policies and procedures
- To ensure the proper follow-up of the room requests and coordination with Housekeeping regarding the priorities in room cleaning.
- Is familiar with company policies and standards (Rooms & Guest Services policies and emergency procedures).
- Minimum education of Bachelor degree in Hotel Management or relevant discipline.
- Minimum of 3 years in Front Office experience in a similar capacity preferably in a 5-star class environment.
- Knowledgeable in Front Office Operations and Opera PMS.
- Possess professional disposition with excellent interpersonal skills.
- Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
- Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
- Learning & Development Opportunities and Staff Recognition Awards
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• Work closely with other hotel departments.
• Any other duties assigned by the Front Office Manager.
Job Requirements
• Enjoys interacting with people.
• Has strong interpersonal skills.
• Must be detail...
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staff are present at scheduled times in the appropriate sections and that there is always the minimum standard number on staff on duty in each section.
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Hotel Chancellor @ Orchard Pte. Ltd.Toa Payoh, 12 km from Tampines
department, ensuring that security is effective.
• Work closely with other hotel departments.
• Any other duties assigned by the Front Office Manager.
Job Requirements
• Enjoys interacting with people.
• Has strong interpersonal skills.
• Must be detail...