Customer service officer
Geylang Full-time
Job Description & Requirements
Roles and Responsibilities- Collaborate with stakeholders to grow relationships that assist in revenue generation within assigned verticals
- Conduct targeted conversations with customers to identify customer needs
- Follow situational factors that promote or inhibit change
- Implement appropriate solutions to address customer queries based on sales or customer management knowledge
- Monitor lapses in delivery of logistics services to customers
- Perform identification and documentation of business requirements
- Understand business process improvements through workflow analysis methods to support system development throughout project life cycle
- Understand customer information and needs to improve customer relationships
- Understand customer logistics service needs by building communicative and open relationships
- Understand risks associated with different approaches of process changes
THE TALENT NETWORK PRIVATE LIMITEDGeylang
Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour
Requirements
• Min...
MMC SuccessGeylang
year of customer service experience preferred
• Good computer literacy and communication skills
• Service-oriented, with strong teamwork and interpersonal skills
• Entry level candidates with positive attitude are welcome to apply as training...
Certis SecurityGeylang
Location: Certis Commonwealth, 6 Commonwealth Ln, Singapore 149547
Work Arrangement: 12 hours shift work, 5 days work week
About the Role
We're looking for a Customer Service Officer to be the first point of contact for our customers, providing...