Training Manager (Retail - Fashion Brand)

This role oversees all learning and development initiatives for retail staff, executing regional strategies and unifying the brand and customer experience across Singapore stores.

Adecco collaborates with a globally acclaimed lifestyle brand known for its chic sophistication, vibrant modern style, and fashion-forward vision.

Responsibilities:

• Responsible for analyzing, adapting, implementing, developing, and measuring global onboarding and training programs to align with business goals and enhance brand loyalty.
• Lead field training initiatives, including new store openings, one-on-one coaching, and interactive workshops to elevate customer engagement and sales effectiveness.
• Conducting training analysis in collaboration with the retail management team to support short- to long-term strategic priorities.
• Involves regular store visits to observe team performance, deliver on-site coaching, and ensure consistent training execution.
• Provide feedback, create localized training initiatives, and maintain accurate records and reports to monitor training effectiveness.
• To inspire sales teams and champion the brand service culture.
• Requires cross-functional collaboration to assess evolving training needs and lead customer-centric strategies.

Requirements:

• Bachelor's degree/ Diploma with at least 5 years of training experience in retail, luxury, or FMCG industries
• Professional training certifications are a plus
• Experience in field coaching is preferred
• Ability to adapt quickly and stay flexible during fast-paced or changing environments
• Excellent verbal and written communication skills, with strong classroom facilitation experience across diverse audiences
• Passionate about retail and knowledgeable about the fashion or luxury sector
• Self-driven, independent, energetic, and equipped with strong interpersonal skills
• Collaborative mindset with openness to building cross-functional relationships
• Proven project management skills to handle multiple tasks and meet deadlines
• Willingness to work flexibly in both office and store settings, iand interstate travel.

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified

Personnel Registration Number: R1104194