Senior Account Manager / Account Manager

We are a performance-driven digital agency working closely with TikTok (Gold Partner) and Meta (Business Partner), trusted by fast-moving brands across the region.

We are looking for someone who can take ownership of client accounts, shape campaign direction, and lead execution across teams.

This is not a coordination role. You will be expected to think, plan, and drive outcomes.

What You Will Be Responsible For

• Own end-to-end client accounts across digital marketing campaigns
• Translate client objectives into clear campaign strategies and briefs
• Work with the performance team to align on campaign direction, targeting, and objectives
• Analyse performance reports and identify what is working, what is not, and what to adjust

• Lead client communication, presentations, and strategy discussions
• Build trust through clear thinking and direction, not just reporting
• Manage expectations and handle difficult conversations when needed
• Ensure clients understand both the strategy and the results

• Work closely with performance, creative, and video teams to ensure campaigns are executed effectively
• Coordinate timelines, deliverables, and campaign requirements
• Ensure briefs are clear and actionable across teams
• Identify gaps early and take ownership to resolve them

• Track campaign performance with clear reasoning (not just surface metrics)
• Translate data into actionable insights and next steps
• Continuously refine strategy based on results

• 3–5+ years in a digital marketing / agency environment
• Strong ownership mindset — able to manage accounts without constant follow-up
• Comfortable handling multiple accounts and moving parts under pressure
• Clear communicator who can align clients and internal teams
• Able to guide junior team members and raise their standard
• Comfortable making decisions and taking responsibility

• You need constant direction or reminders
• You are uncomfortable handling clients directly
• You avoid making decisions or taking ownership
• You prefer execution over planning and strategy

• Work directly on real campaigns with measurable business impact
• High-performance environment with strong expectations
• Opportunity to take ownership and grow quickly