[ref. y87310216] Bedok - Front Desk /Customer Service Coordinator / Call Centre Coordinator

Salary:

• Working Days: 5 Days Work Week
• Locations: East & West (Multiple openings!)
• Benefits:
• 5-Day Work Week (Work-life balance)
• Annual Performance Bonus
• Friendly and Supportive Team Environment
• Career Growth Opportunities
• Job Responsibilities:

• Handle incoming calls, emails, and messages from customers promptly and professionally
• Provide accurate information about products, services, and promotions
• Assist customers with enquiries, complaints, and service requests
• Log and update customer interactions in the system
• Coordinate with relevant departments to ensure timely issue resolution
• Follow up with customers to ensure satisfaction and service quality
• Maintain good customer relationships and uphold service standards
• Support administrative tasks related to customer service operation

• Greet and attend to walk-in visitors in a professional and friendly manner
• Answer incoming phone calls and handle general enquiries
• Manage appointment bookings, meeting schedules, and visitor registration
• Maintain a clean and organized reception area
• Receive, sort, and distribute incoming mail or deliveries
• Provide administrative and clerical support to various departments
• Assist in handling customer feedback and directing issues to the right personnel
• Ensure proper documentation and data entry for records and reports

✅ Requirements:

• Good communication and interpersonal skills
• Customer-oriented with positive attitude
• Prior experience in customer service / front desk / call centre will be an advantage

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yong Pei Pei (R24124478)