Assistant Store Manager (Pet Shop) - Toa Payoh

We’re looking for someone with a genuine love for animals to work with us.

Assistant Store Manager - Key Responsibilities

You'll be in charge of making sure our store runs smoothly and is a great place for both our team and our customers.

Here's what you'll do:

1. Oversee daily store operations: Keep the store running efficiently from open to close.
2. Lead and motivate the team: Guide, train, and inspire sales staff and groomers to achieve goals and provide great service.
3. Provide excellent customer service: Help customers directly, understand their needs, and handle inquiries or complaints.
4. Manage inventory: Handle stock counting, ordering, receiving, and unpacking.
5. Maintain store appearance: Keep the store clean, organized, and visually appealing.
6. Handle sales transactions: Operate the cash register and manage sales processes.
7. Lead by example: Be a role model for the team on the shop floor.
8. Manage grooming services: Oversee grooming appointments and work closely with groomers.
9. Develop and implement action plans: Create strategies to improve store performance and sales.
10. Manage staff: Recruit, train, evaluate, and ensure the team follows company policies.

What you'll need:

• Experience managing a team in a retail setting is a big plus, especially if it's in pet care.
• A real love for animals and knowledge about pet products is a huge advantage.
• Strong skills in leading and managing a team.
• Great communication skills.
• Ability to look at sales numbers and create plans.
• Be organized and able to handle multiple tasks.

We regret that only short-listed candidate will be notified.

EA License No: 05C3451