Store Manager - Luxury Retail - Toa Payoh

We are partnering with some of the most renown luxury brands, across product categories on the ground in their search for store manager to join their teams.

[YOUR IMPACT]

• Drive the store sales performance by analysing the sell-through, devising and enacting the appropriate actions plans to drive results.
• Collaborate closely with the cross functional teams within office, such as Visual Merchandising, CRM, Merchandising, Marketing etc to drive brand performance.
• Look into the individual sales performance of each member, rendering the appropriate coaching to drive efficiency.
• Provide the development plans for store team, ensuring the sound development pipeline
• Perform the business reporting during business meetings
• Empower the department leads to take ownership of their expert categories, providing leadership guidance
• Participate in the buying session when requested and provide effective product feedback based on store needs.

• Empower the team to take charge of their client development, ensuring the achievement of appointment targets
• Foster an atmosphere of genuine inquisitiveness, promoting client discovery and nurturing
• Cooperate with the Retail Events Office for the organization of local events and define a challenging and realistic target per client.
• Partner with the Sales Associates to host clients

• Ensure the team is always prepared and updated on the product knowledge, local market, competitors, policies, and procedures.
• Work with the Learning and development lead to provide the on-job coaching of the retail team, enhancing the learning and development. Ensure the completion of the L&D modules within the digital learning platforms.

• Be the champion of retail operations excellence, enforcing the Company’s prescribed procedures on cash activity, inventory, logistics, and all main reporting activities requested by the head office.
• Limit any deviations from the operating thresholds, such as shrinkage, transfer efficiency etc, ensuring operational compliance.
• Ensure timely replenishment of stationery
• Ensure that the display attracts clients and maximizes sales in accordance with Company guidelines.Ensure synergy and cooperation between front and back of house.
• Be the liason between the company and landlord of mall where assigned shop is located.

• At least 6 Years of Proven experience in retail management, with a track record of driving boutique sales
• Strong leadership and team management skills, ability to navigate diverse personalities and varying competencies
• Strong business acumen, coupled with the ability to develop and implement effective sales strategies.
• Knowledge of the local market and competitors.

Interested candidates, please click "Apply Now" to apply for this position. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

EA: 19C9592 | R1440234