Operations Executive

apartmentCertis Security placeBedok scheduleFull-time calendar_month 
Develop and review operational plans to enhance work procedures and service quality.
  • Tabulate and monitor project schedules, ensuring compliance by Site Supervisors and workers.
  • Coordinate and implement corrective actions for QHS issues.
  • Provide guidance and support to Site Supervisors on operations and worker management.
  • Oversee recruitment, onboarding, and orientation of operations team members.
  • Manage daily operations across multiple projects, assigning cleaning duties to meet schedules and performance standards.
  • Facilitate cleaning operations using appropriate tools, equipment, and cleaning chemicals to meet cleanliness standards.
  • Adhere to RAs and Safe Work Procedures to mitigate workplace safety and health risks.
  • Conduct KPI inspection audits and report on service delivery, safety, and cleanliness standards.
  • Validate and submit timesheets and monthly stock requisitions.
  • Manage supervisors’ and workers’ performance, reporting to senior management.
Requirements
  • Minimum Diploma in Operations Management, Facilities Management, or a related field.
  • At least 2-3 years of experience in operations supervision, preferably in cleaning services, facilities management, or similar industries.
  • Strong organizational and project management skills with the ability to monitor schedules and ensure timely delivery.
  • Possess and demonstrates key customer service skills such as clear communication, positive attitude, pro-activeness, courtesy, helpfulness, speed and accuracy.
  • Experienced candidates can be considered for OM roles.
  • Fresh graduates and newly ORDed personnel welcome to apply
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