Front Desk Receptionist (Resort)

apartmentShangri-La Group placeToa Payoh scheduleFull-time calendar_month25/4/26

Shangri-La Rasa Sentosa, Singapore

We are looking for a Front Desk Receptionist to join our team!

As the Front Desk Receptionist, we rely on you to:

Check guests in and out efficiently using front desk and reservation systems toensure smooth arrivals and departures
Respond promptly and professionally to guest requests to provide tailoredsolutions that meet their needs
Communicate clearly and engage warmly with international and domestic guests to enhance their resort experience
Maintain smooth and efficient guest service operations to support overall guestsatisfaction
Contribute actively to improving guest satisfaction scores through attentive service and problem resolution
Collaborate with team members to deliver a memorable and welcoming resort environment for all guests.

We are looking for someone who :

Experience using OPMS and other front desk systems for check-in/out and reservations
Strong communication and guest engagement skills developed through interaction with diverse international and domestic travelers
Willingness to work shifts including Public Holidays

We Offer

5-day work week
Learning and Development opportunities for career development
Medical and insurance coverage
Special employee discount within Shangri-La Group
Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

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