Operations Administrative Executive

This position is suited for an individual with a good grasp of finance fundamentals, strong organisational skills, and the ability to work effectively across departments.

• Provide administrative support to Operations, including handling documentation, maintaining systematic records, and updating data logs.
• Compile and analyse operational statistics to support management insights, forecasting and decision-making.
• Track and monitor compliance-related submissions, including Internal Control Questionnaires (ICQ), ensuring adherence to internal policies and audit requirements.
• Support operational projects, such as new service launches, terminal-related initiatives, and process improvements, by preparing documentation and reports.
• Coordinate with vendors, partners, and internal teams to streamline operational workflows, including raising invoices, and finance reconciliation, and account opening processes.

• Manage the resolution and reconciliation of disputed invoices, including investigating billing issues and following up with customers to resolve disputes
• Monitor the financial health and creditworthiness of customers, including managing cash
• Monitor and follow-up on aging reports to support timely collections
• Liaise between Finance and Operations teams to coordinate information and ensure alignment of processes
• Maintain accurate and organized financial records and documentation for easy retrieval and audit readiness
• Serves as a checker for expense claims from Operations

• Consolidate and prepare monthly operational budgets, forecasts and monthly management reports for review by senior management.
• Compile and analyse operational statistics and assist with operational forecasting to inform business decisions

Any other tasks and administrative support as assigned by your reporting manager.

Requirements:

• At least 2–4 years of relevant experience in finance, accounting, or administrative support roles.
• Strong numerical skills and attention to detail.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Good communication skills and ability to work effectively with cross-functional teams and multiple reporting lines.
• Organised, proactive, and able to manage multiple priorities in a fast-paced environment.
• Experience in the transport, logistics, travel, or maritime sectors is an advantage.