Customer Service Officer (Live Chat) - 12 Months Contract
RecruitFirst Changi Full-time
Responsibilities
- Attend to enquiries and requests via phone calls and live chats in a professional, accurate, and timely manner
- Resolve customer and financial representative issues at first touchpoint with effective closure
- Update complete and accurate records of all interactions in the CRM system
- Ensure timely and effective follow-up as promised to customers/representatives
- Assess appeals and provide recommendations to Managers/Head of Department
- Support ad-hoc initiatives and projects as delegated by management
- Diploma/Degree preferred; candidates without experience are welcome to apply
- Prior Banking / Insurance background would be advantageous
- Comfortable communicating with customers from all walks of life
- Able to handle both phone conversations and live chat interactions with professionalism
- Strong interpersonal and communication skills
- Singaporeans only
U3 Infotech Pte LtdChangi
Job Title: Call Centre - Customer Service Officer
Benefits & Opportunities:
• Performance Bonus
• Allowances as per the Shift
• Comprehensive training and mentorship to develop essential customer service skills.
• Opportunities for career...
STOREFRIENDLY MGMT PTE. LTD.Pasir Ris, 5 km from Changi
motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:
CUSTOMER SERVICE OFFICER
Highlights
• NO SHIFT - 5.25 days week - suitable for candidates with family or study commitments.
• Attractive basic salary...
Hey RocketChangi
Bonus (if eligible)
• AWS + Performance Bonus
• Staff transport for midnight shifts
• Job Responsibilities
Customer Service Officer (CSO)
Lead. Inspire. Excel.
As a CSO, you will:
• Guide and mentor your team...