Service Engineer
Company
Medquest Marketing Pte Ltd
medquest.com.sg
Designation
Service Engineer
Date Listed
26 Mar 2026
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermIntern/TS
Job Period
Immediate Start, Permanent
Profession
Engineering
Industry
Healthcare / Fitness / Sports
Location Name
Ang Mo Kio Street 62, Link@AMK, Singapore
Address
3 Ang Mo Kio Street 62, #05-12, Singapore 569139
Map
Allowance / Remuneration
$800 - 3,000 monthly
Company Profile
Medquest Marketing Pte Ltd is a leading provider of innovative medical devices in the region. With a strong focus on quality, safety, and patient-centric solutions, we are dedicated to improving healthcare outcomes and supporting the needs of our customers.Join us in our mission to make a positive impact on the lives of patients and healthcare professionals.
Apply now to extend your internship or as a Full Time Service engineer and be part of our growing team!
Job Description
Job Description
The Service Engineer is responsible for carrying out equipment maintenance and technical support activities to ensure reliable performance and customer satisfaction. The role involves troubleshooting equipment issues, supporting service operations, and maintaining strong working relationships with customers, vendors, and internal teams to achieve effective service delivery.
Key Responsibilities
Technical & Operational Responsibilities- Maintain, troubleshoot, and repair equipment to ensure optimal performance and reliability.
- Perform incoming inspections of equipment and spare parts.
- Coordinate with relevant stakeholders to ensure all required tools, spare parts, and equipment are prepared prior to each service assignment.
- Complete service tasks according to the planned schedule and in compliance with the manufacturer’s recommended procedures.
- Execute assigned daily tasks within the specified timeframe.
- Carry out corrective maintenance on faulty equipment.
- Provide timely technical recommendations to stakeholders such as spare part replacements or operational adjustments.
- Conduct user training sessions upon request.
- Escalate issues in a timely manner when required.
- Collaborate with customers, vendors and internal departments to support service activities.
- Support Root Cause Analysis (RCA) efforts and assist in incident investigations.
- Provide clear and professional responses to customer enquiries regarding service issues and technical clarifications.
- Participate in standby duty rotation to provide technical phone support.
- Support urgent or unscheduled technical operations outside standard working hours when necessary.
- Maintain accurate and complete documentation for all service activities, with customer acknowledgement where required.
- Submit Service Reports promptly upon completion of each job.
- Ensure all work complies with technical specifications and quality standards.
- Diploma in Mechanical / Electrical / BioMedical Engineering or related faculty
- At least 3 years relevant experience
- Good technical, problem-solving and communication skills
- Meticulous and able to explain technical information to customers clearly
- Strong team-player with self-discipline and ability to work independently
- Possess good initiative, with desire for continuous learning
- Knowledge of basic networking and SQL will be beneficial
- Familiar with Microsoft Office
Application Instructions
Please apply for this position by submitting your text CV using InternSG.Kindly note that only shortlisted candidates will be notified.
Apply for this position