IT Infrastructure Engineer

The role collaborates closely with business and technology stakeholders to deliver resilient, scalable, and cost-effective infrastructure solutions that support dynamic business needs.

• The Staff Engineer, Enterprise Infrastructure, plays a key leadership role in designing, operating, and optimizing global IT infrastructure services across the organization.
• This position provides deep technical expertise, drives enterprise-scale initiatives, and ensures high availability, security, and compliance for mission critical systems.
• The role collaborates closely with business and technology stakeholders to deliver resilient, scalable, and cost-effective infrastructure solutions that support dynamic business needs.

Responsibilities:

• Deliver end to end operational support for global and local IT infrastructure, ensuring SLAs are consistently met and exceeded.
• Perform in depth analysis, troubleshooting, and resolution of infrastructure issues, providing sound technical recommendations aligned with standard architecture and capabilities.
• Maintain continuous availability of enterprise systems by managing incidents, major outages, and daily operational demands (“Keep the Lights On”).

• Lead and implement IT infrastructure projects and enhancements, ensuring delivery within agreed time, budget, and quality parameters.
• Translate business requirements into infrastructure solutions, deliver value added designs and improvements with strong documentation and governance alignment.
• Provide architectural, functional, and technical design documentation, including test scenarios, issue logs, RCA reports, and compliance artefacts (SOX, ITGC).
• Drive adoption of new and emerging technologies that enhance system performance, reduce costs, and strengthen competitive advantage.

• Bring strong hands on expertise across Virtualization, Microsoft technologies on prem, Azure, Microsoft 365, Enterprise storage, and systems management platforms.
• Provide deep functional knowledge to support modern IT initiatives, cloud migrations, security projects, and enterprise modernization efforts.
• Act as a technical leader and subject matter expert, mentoring team members and guiding best practices across infrastructure teams.

• Ensure global compliance with software licenses, SOX requirements, and internal audit standards, maintaining proper documentation and operational discipline.
• Support IT asset management, vulnerability remediation, OS hardening, and adherence to security policies and standards.

• Manage vendors and service providers to deliver infrastructure solutions and global system projects aligned with business goals.
• Lead CAPEX and OPEX planning, as well as financial management for infrastructure systems.

Qualifications:

• Bachelor’s Degree in a relevant field.
• Typically 10 or more years of experience supporting IT infrastructure in a global multinational corporation, preferably in the semiconductor or electronics industry.
• Experience in Azure IaaS/PaaS operations, migrations, and management.
• Strong proficiency in Microsoft 365, Modern Authentication, Entra, and Exchange Online.
• Extensive experience in Windows platforms, VMware virtualization, multi forest AD, GPO, AD DR, SCCM, Intune, and WSUS operations.
• Strong background in enterprise storage (NetApp, Nimble), SAN switches, Cisco Intersight, monitoring systems (e.g., OpManager), and backup/restore tools (Veeam/IBM TSM).
• Knowledge of SPF, DMARC, transport rules, OS hardening, vulnerability management, EDR tools, and security project implementation.
• Excellent communication, interpersonal, and presentation skills.
• Resourceful, tactful, and able to lead with a strong “can-do” mindset.
• Strong team player with the ability to influence and collaborate effectively across global teams.
• Experience in IT asset management systems and software license governance.
• Strong analytical, business process, and functional understanding (e.g., semiconductor operations).
• Effective project management skills; SCRUM certified preferred.