Key Account Manager (Sales) - Toa Payoh

We're looking for an Assistant Manager to manage and grow key accounts by providing personalized support and building strong, long-term relationships with clients. This role involves understanding client goals, analyzing business performance, and offering insights and action plans to drive success.

Job Responsibilities:

• Identify and manage strategic key accounts that contribute to business growth.
• Build trusted relationships by understanding clients' goals, challenges, and motivations.
• Track and analyze account performance using data on sales, customer retention, and other key metrics.
• Provide regular reports, feedback, and updates to clients, while offering continuous support and guidance.
• Discuss KPIs with clients and help them set realistic, achievable goals.
• Develop tailored business plans to support account growth and performance.
• Keep accurate records of account information and performance.
• Identify and escalate issues or roadblocks that hinder client success.
• Serve as the main point of contact between clients and internal teams.
• Support local and regional events and training sessions.
• Work closely with internal departments to ensure aligned and effective support.

Job Requirements:

• Minimum Bachelor's Degree in Business Management / Marketing / equivalent
• At least 7 years of experience in sales or key account management, ideally in direct selling or retail.
• Strong problem-solving and analytical skills.
• Able to work independently, take initiative, and manage multiple priorities.
• Customer-focused with excellent listening and communication skills.
• Ability to build rapport and influence at all levels.
• Self-driven, organized, and able to manage time effectively.
• Willing to travel up to 40% of the time.

If you are keen to explore this career opportunity, kindly send a copy of your resume to [email protected] or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified.

Chan Ku Ci - R22111446

EA License No: 16C8261