Senior Executive, Lab Operations (Up to $4500/mth)

Senior Executive, Lab Operations

Salary Range: $3800 - $4500 subject to direct / relevant experience

About the Role

We are looking for a highly motivated Senior Executive, Lab Operations to manage and maintain lab resources in a research-intensive academic environment. This role ensures that lab equipment and infrastructure operate efficiently, supports faculty and students in accessing and using lab facilities, and provides technical assistance for hardware, software, and IT systems.

The ideal candidate is proactive, technically proficient, and capable of balancing multiple priorities in a dynamic, fast-paced environment.

Key Responsibilities

• Ensure operational efficiency and readiness of lab equipment.
• Handle requests for lab facilities and access rights.
• Propose and manage annual budgets for equipment replacement and upgrades.
• Maintain consumable supplies and monitor stock levels.
• Conduct general maintenance of lab infrastructure, including air-conditioning, lighting, and fittings.

• Maintain accurate records of lab assets and IT equipment.
• Manage processes for asset loans, transfers, and disposals.
• Assist faculty and project supervisors in sourcing and evaluating new equipment or software.
• Receive, verify, and document newly purchased items to ensure quality and completeness.

• Set up and configure lab equipment, servers, workstations, and virtual desktop environments.
• Provide email, remote, and onsite technical support to end users.
• Ensure all systems and equipment comply with institutional IT policies.
• Review and manage centralised lab equipment infrastructure design.

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or a related field.
• Proven hands-on experience in software installation, hardware troubleshooting, and server administration.
• Strong proficiency in managing Linux-based systems, including installation, configuration, file system management, and basic troubleshooting.
• Proactive, adaptable, and comfortable in a dynamic work environment.
• Up-to-date knowledge of IT systems, tools, and technologies.
• Ability to work independently and collaboratively within a team.
• Excellent communication, customer service, and organizational skills.
• Strong analytical and problem-solving abilities, with the ability to manage multiple tasks efficiently.
• Service-oriented, supporting a diverse user base of faculty, students, and researchers.

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