Customer Service Executive, Aerospace - Woodlands
PBA Group Woodlands Full-time
Job Summary
The Customer Service Executive maintains a good relationship and works directly with the customers to complete sales transactions. His/her duties include responding to enquiries, providing quotations and order fulfilment.
Job Responsibilities- Attend customer enquiries through email and phone, prompt reply/acknowledgement to customer and general sales matters
- Prepare Quotations, Sales Order, Purchase Order and Invoice.
- Monitor and follow up on sales quotations and orders.
- Sales support for fulfilment of order placed by customers.
- Ensure proper documentation records and filings
- Create and maintain customer records
- Liaise with forwarder and vendor on shipment.
- Monitor and coordinate with vendor on shipment arrangement.
- Assisting China team enquiries, able to communicate in Chinese language is a must.
- Any other duties as assigned by supervisor
- GCE “N”/ ”O” Level, Diploma minimum requirement.
- Prior work experience in Aerospace is preferred.
- Experience in a sales support role for B2B sales will be an advantage
- Computer Literate
- Able to work independently with minimal supervision
- Great interpersonal and communication skills
- Able to start work immediately is an added advantage
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